Support

Transfer recordings to computer

You can use in-built Wi-Fi transfer feature or USB cable to copy your recordings to a computer.

Wi-Fi transfer method

Transferring files via Wi-Fi requires both devices to be connected to the same local network.

  1. Open "WiFi Transfer" screen in Recorder app (from the left menu)
  2. Connect your device to the same Wi-Fi network as your computer
  3. Follow the instructions on the screen

Move recordings using USB cable:

  • Unlock your phone.
  • With a USB cable, connect your phone to your computer.
  • On your phone, tap the "Charging this device via USB" notification.
  • Under "Use USB for," select File Transfer.
  • A file transfer window will open on your computer. Use it to drag files.
  • When you're done, eject your phone from Windows.
  • Unplug the USB cable.

Troubleshoot moving files by USB

  • Restart your phone.
  • Try a different USB cable. Not all USB cables can transfer files.
  • To test the USB port on your computer, connect a different device to your computer.
  • If it still does not work, please try on another computer to verify that your device working properly.