SupportStorage & Transfer

cloud_sync

Back up and sync your recordings.

Understand the difference between backup and sync, turn them on, and fix sync that stopped working.

Quick answer

  • Google Drive and Dropbox (Android, free) upload a copy of each new recording. They don't download anything back or sync between devices.
  • Remote Recordings (Android, Premium) keeps the same recordings on every Android device signed in to your Voice Recorder account.
  • iCloud Integration (iPhone and iPad, free) syncs your recordings through your private iCloud.
  • Without any of these, recordings exist only on your phone.

Google Drive or Dropbox (Android)

  1. Open Settings → Cloud sync.
  2. Under Auto Upload, turn on Google Drive Sync or Dropbox and sign in.
  3. Optionally turn on Synchronize on Wi-Fi only.

From then on, each new recording is uploaded when you save it: to the Recordings folder in Google Drive, or /Records/ in Dropbox.

info

Only recordings made after you turn this on are uploaded. Older, imported and edited recordings and transcriptions are not. To back up older recordings, select them in the recordings list, tap Share and choose Google Drive or Dropbox.

Getting recordings back from Drive or Dropbox

The upload is one-way, so the app never downloads recordings from the cloud. Download the files from Google Drive or Dropbox to your phone, then open Voice Recorder → left menu → Import.

Remote Recordings (Android, Premium)

Remote Recordings sends your recordings to your Voice Recorder account and keeps them the same on all your Android devices.

  1. Open the left menu and tap your account picture at the top.
  2. Sign in with Continue with Google or Sign up with email.
  3. Turn on Remote Recordings. Existing recordings are uploaded as well. Keep the app open on Wi-Fi until the first upload finishes.
  4. On another device, sign in to the same account and turn on Remote Recordings.

You can also find the switch in Settings → Cloud sync. Remote Recordings works only while Premium is active. If the left menu shows Basic, see Premium is not active.

Transcriptions stay on the device and aren't synced. Deleting your Voice Recorder account permanently deletes the cloud copies, while recordings on your phone stay.

iCloud Integration (iPhone and iPad)

  1. Open Settings in the app.
  2. In the General section, turn on iCloud Integration and confirm.
  3. Do the same on your other iPhone or iPad, signed in with the same Apple ID.
  • iCloud Drive must be turned on in your iPhone settings, otherwise the app shows "iCloud unavailable".
  • If your iCloud storage is full, the app shows "iCloud storage full" and new recordings aren't backed up.
  • Low Data Mode pauses syncing. The first sync can take a while, so keep the app open on Wi-Fi.
  • Synced recordings live in the app's private iCloud storage and don't appear in the Files app.

Sync is stuck or stopped

  1. Check the connection. Use a stable Wi-Fi network and turn off VPN, Low Data Mode or data-saver modes. If "Synchronize on Wi-Fi only" is on, nothing uploads on mobile data.
  2. Check cloud storage space in Google Drive, Dropbox or iCloud.
  3. Reconnect. Turn the sync option off and on again in the app's settings and sign in again.
  4. Turn off battery optimization for Voice Recorder (see how), so the system doesn't stop uploads in the background.
  5. Update the app to the latest version.

Phones without Google services, such as newer Huawei models, can't use Google Drive. Use Dropbox, WiFi File Transfer or a computer instead.

Manual backup

For important recordings, you can also keep your own copy at any time:

  • Export to a folder on your phone, SD card or the Files app.
  • Copy to a computer with WiFi File Transfer or USB.
  • Share to any cloud storage or email. To keep a transcript, share it as a text file (how).